Privacy Policy

1) Introduction

Welcome to the Privacy Policy of Billing Union Inc., and its subsidiaries and affiliates (collectively "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, share, disclose, and safeguard your information when:

• You access or use our website, mobile application, web-based applications, or other digital platforms where the Privacy Policy is posted ("Sites");
• You use our services to analyze and negotiate with various vendors on your behalf to lower rates for your household services and products ("Services");
• You communicate with us in any manner, including by e-mail, in-person, telephone, or other communication method.

By using our Sites and Services, you consent to the practices described in this policy.

2) Information We Collect

We collect your personal information directly from you. When you sign up for our service, we collect your personal information (or personal data) such as name, address, email and phone number.

When you upload/scan your household bills, we collect your billing information like service provider, account number, billing data etc. to determine if you are paying the lowest rate for your service.

We will never collect the critical personal information from you like your social security number, date of birth, credit score, bank account number or credit card information.

3) How We Use Your Information

We do not sell or share your personal information. We use your billing data to compare rates and identify saving opportunities. Subsequently, we use a collective bargaining strategy like a union, to negotiate lower rates for various household services and products.

If the service/product provider who is offering the lowest rate is different from your current service/product provider, we will seek your consent if you are willing to switch your service/product provider to avail lower rate.

If you consent to switch to a new service/product provider, we will provide your contact information to the new service/product provider to process enrollment with the new service/product provider. We always negotiate and work with trusted service/product providers who are industry leaders in their field of business.

4) Data Security

We take privacy of your personal information very seriously. We take all commercially reasonable steps to make sure your personal information is protected. To safeguard this information, we implement a double verification protocol each time you log into your account.

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration, including encryption (SSL/TLS) for data transmission, secure storage with access controls and regular security audits.

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences in your browser settings.

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

You can access, correct, or delete your data.

5) Changes to This Policy

We may update this policy periodically. Significant changes will be communicated through our website or other appropriate channels. The latest version will always be posted on our website.

Your continued access and use of our Sites and Services, or interaction with us will represent that you have read, understood and agree with our Privacy Policy.

You can contact us for questions on our Privacy Policy.